Steps To Solve Problems
In the case of the dissatisfied indispensable employee, your decision-making depends on your desired outcome, whether that is keeping the employee on staff, keeping more employees longer term, or saving money by hiring new workers at a ground-level pay scale.
The first solution that comes to mind may not be the best one for your situation.
In this culminating course, it’s time to use the business tools you have learned throughout the specialization to solve this real business problem.
To help you as you develop a solution to the GAS GAS dilemma, in the Capstone you will also learn a six-step analysis of business problems methodology.
Most problems present themselves as specific situations that have spiraled out of control, but a problem may be short or long term, and it may be confined to a single person, or it may be widespread.
If you include more variables in your analysis, you increase the odds of addressing a problem in a holistic and comprehensive way.
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A methodical approach based on business problem-solving steps increases the odds of developing long-term solutions that can satisfy management, employees and customers.
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A solution to which you've given considerable thought isn't always the best option either.
Position yourself to implement a thoughtful and useful solution if you have multiple options and evaluate the pros and cons of each.