Case Study On Cross Cultural Communication Problems
Be thoughtful in your manner and try to express yourself as accurately as possible.
This is especially important when dealing with older people.
English is THE language to speak when we talk across cultures.
Here you will find more than fifty different case studies, developed by our former participants from the Master of Advanced Studies in Intercultural Communication.Numerous Israeli companies use English within the workplace, despite being located in mainly Hebrew-speaking Israel, because so much of their business is conducted with the international market.And even though many Israelis have a relatively good command of English, it’s still their second language, and what they say and write is not always readily understandable to people from other cultures.In the case mentioned above, the American manager could have repeated the offending phrase, explained it and requested a clarification: “When you say ‘don’t care,’ do you really mean that they have no interest in this subject?” That could save a lot of disappointment and anger.Translation involves far more than converting words and phrases from one language to another.For more information about cross-cultural communication, how to work with Israelis, past blogs or “Israeli Business Culture,” my bestselling book on Amazon, please browse the relevant pages on my website (The richness of this material is that it contains real-life experiences in intercultural communication problems in various settings, such as war, family, negotiations, inter-religious conflicts, business, workplace, and others.Cases also include renowned organizations and global institutions, such as the United Nations, Multinationals companies, Non-Governmental Organisations, Worldwide Events, European, African, Asian and North and South America Governments and others.Intercultural situations are characterized by encounters, mutual respect and the valorization of diversity by individuals or groups of individuals identifying with different cultures.By making the most of the cultural differences, we can improve intercultural communication in civil society, in public institutions and the business world. These case studies were made during the classes at the Master of Advanced Studies in Intercultural Communication.