Case Study In Six Sigma Methodology Manufacturing Quality Improvement And Guidance For Managers

To learn more or modify/prevent the use of cookies, see our Cookie Policy and Privacy Policy.Appropriately implemented, Six Sigma clearly produces benefits in terms of better operational efficiency, cost effectiveness and higher process quality.In this competitive, quality-driven and cost-conscious environment, one of the most effective solutions healthcare professionals have found has been the adoption of Six Sigma methodology and related change management techniques.

Case Study In Six Sigma Methodology Manufacturing Quality Improvement And Guidance For Managers-70Case Study In Six Sigma Methodology Manufacturing Quality Improvement And Guidance For Managers-77

And the IOM report estimates that medical errors cost the nation approximately .6 billion each year, with roughly billion of those costs associated with preventable errors.Tackling all areas at once could make the initiative seem overwhelming and the obstacles to change insurmountable.Once a project is selected, the contributing factors must be prioritized.Such shortcomings must be addressed to achieve system-wide clinical quality improvement.Medical error reporting: Given a litigious and punitive climate, providers are understandably hesitant to report medical errors.Perhaps less obvious – and until recently less documented – is the impact it can make in clinical areas such as infection control and medication delivery.Clinicians are often receptive to Six Sigma given its familiar scientific and evidence-based foundation – adherents, however, must acknowledge the unique nature of patient care delivery requiring some translation of the methodology from manufacturing to medicine.Such redundancies and waste are costly both in financial terms as well as discomfort and dissatisfaction to the patient.The use of statistical tools to measure and improve quality is not a new concept and certainly not exclusive to Six Sigma.A logical healthcare example can be found in patient wait time.If a patient waits to be seen by the doctor five minutes one time and 50 minutes the next, they won’t base their satisfaction level on the average of the two wait times, but the impact of the wide variability and corollary unpredictability of the process.

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