8d Problem Solving Template
For the implementation, I’ve used a table with 10 lines to capture the implementation steps.Section d) Preventative actions & Project Closure / Team recognition For the 7D Preventative actions, I’ve used a mix of a table to capture actions and a checklist of things to do.
For the root cause analysis out of personal choice I’ve used a table to capture the 5 Why (together with a notes block at the bottom of the section).
* They have a structure (a regimented process to follow) * They use data and facts and root cause analysis to drive the process rather than supposition and guesswork.
* They make problem-solving (and remedy) as efficient as possible * They support better selection and implementation of the final corrective action.
As described above the 8d tool follows a series of steps in order to work – The 8D are: 1/ Establish a team 2/ Define the problem statement 3/ Define interim containment actions 4/ Undertake root cause analysis 5/ Define the corrective actions 6/ Implement the corrective actions 7/ Implement preventative actions (so it doesn’t happen again, typically this is closing the loop updating processes, FMEA etc) 8/ Close the project and congratulate the team Using a step-based approach has a number of benefits 1.
It facilitates a team approach where the whole team is aware of the process and their role in it.